FAQ

To place an order for customized items, please call our customer care team at (800) 580-5614.   Any team member will guide you through the process.

Production times vary depending on time of year. However, we do have rush options available. Call our customer care team for updated information.

Please review our sizing policy. In addition to the sizing charts, we offer full size kits for a perfect fit.

Once an order is confirmed, it proceeds directly to our fulfillment center. If you make a mistake, please call our Customer Care team as soon as possible to discuss options.

We use the best method to get your items to you on time.

Absolutely. However, our Guaranteed On Time Delivery policy for custom uniforms cannot be applied as we have no influence over the mail service on the base. However, we do everything in our power to ensure your order has enough time to be received in time for your first game.

As soon as your order ships from our warehouse, you will receive an email with your tracking number.

We do not require a signature on our packages. Typically, the chosen freight service will deliver the package at the address provided. However, there are some areas that the chosen freight service will not drop off packages. We recommend that you speak with your freight provider to arrange proper delivery

We accept Visa, Mastercard, American Express, and Discover. We will accept Purchase Orders from Schools and other qualified organizations. Checks are accepted as well, but must clear prior to Shipment. Depending on your bank, this could take up to 5 working days.

Uniform Store carries a 30 day warranty for manufacturing defects providing there are no signes of abuse. We will repair or replace at our discretion.

Please call our customer care team immediately who will gladly assist in resolving the issue. In case of a damaged item, we may ask your assistance in emailing a photo of the item.

3530 Camino Del Rio North, Suite 110 San Diego, CA 92108

Yes, we do provide a 5% discount for our military members. We thank you for your service.